Privacy Policy

We may receive information you choose to provide when contacting us, such as your name, email address, telephone number, company name, enquiry details, and other information needed to respond to your request or arrange an experience.

• Technical and usage information, including browser or device information, pages viewed, and approximate interaction data collected through cookies or similar technologies.
• Reservation or enquiry information that an external booking or payment service provides to us where necessary to administer your booking or respond to your enquiry.

We use personal information to respond to enquiries, arrange and administer experiences or venue use, communicate important booking information, improve the website and our services, maintain security, and comply with legal obligations.

This website uses Google Analytics to understand website usage. Google Analytics may use cookies or similar technologies. You can control cookies through your browser settings; disabling them may affect some website functions.

This site may link to independent third-party services, including social media, maps, and external booking or payment services. Information you provide on those services is handled under the relevant provider's own privacy policy and terms.

We do not sell personal information. We may share it with service providers only when reasonably necessary to operate the website, provide requested services, process a booking, maintain security, or meet legal requirements. Some providers may process information outside Japan in accordance with their own applicable safeguards and policies.

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including record-keeping and legal obligations. We take reasonable technical and organisational measures to protect information, but no internet transmission or storage method can be guaranteed to be completely secure.

Subject to applicable law, you may ask us about the personal information we hold about you, request correction or deletion, or raise a privacy concern. To make a request, please contact us using the details below.

Operator: Ikuta Global Co., Ltd. Address: 82 Itsutsujicho, Kamigyo Ward, Kyoto, 602-8446, Japan. Telephone: +81-75-201-3960. Email: info@ikuta.group.

We may update this policy when our services or legal requirements change. The latest version will be published on this page.